Privacy Policy

Information We Collect

Medical Technology Products, Inc. d/b/a Acu-Market ("Acu-Market," "we," "us," or "our") operates the website acu-market.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.

We collect information you provide directly to us when you create an account, place an order, apply for a wholesale or practitioner account, subscribe to communications, or contact us. This may include:

  • Name, email address, phone number, and mailing address
  • Billing and shipping address
  • Payment information (credit card numbers are processed by our payment processor and are not stored on our servers)
  • Professional license information (for B2B account applications)
  • Practice name, school name, or business information
  • Order history and product preferences
  • Communications you send to us

Information Collected Automatically

When you access our website, we automatically collect certain information, including:

  • IP address, browser type, operating system, and device information
  • Pages viewed, links clicked, and time spent on our site
  • Referring URL and search terms used to find our site
  • Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and payment processing
  • Create and manage your account, including B2B company accounts
  • Verify professional credentials for wholesale and practitioner accounts
  • Communicate with you about orders, products, and promotions
  • Improve our website, product offerings, and customer service
  • Comply with applicable legal and regulatory obligations
  • Detect and prevent fraud

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

Service Providers: Companies that help us operate our business, including our e-commerce platform (Shopify), payment processor (Shopify Payments), inventory management system (Cin7), email service providers, and shipping carriers (UPS, USPS, FedEx). These providers only access your information as needed to perform their services.

Legal Compliance: We may disclose information when required by law, regulation, legal process, or government request, or when we believe disclosure is necessary to protect the rights, property, or safety of Acu-Market, our customers, or others.

Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our site, including the shopping cart and checkout.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Information

If you would like to update, correct, or delete your account information, you can do so by logging into your account or by contacting us at sales@acu-market.com or 866-440-7703. You may opt out of receiving promotional communications by using the unsubscribe link in our emails or by contacting us directly.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated effective date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Medical Technology Products, Inc. d/b/a Acu-Market
7211 Haverhill Business Parkway, Riviera Beach, FL 33407
Email: sales@acu-market.com
Phone: 866-440-7703

Effective Date: March 2026