If you need help with anything, you can always Contact Us . For answers to many common questions, please look at our FAQs.
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Send us a message using our Contact Us form. |
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You can email us at sales@acu-market.com |
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You can call us M-F from 9AM to 5:30PM EST at 866.440.7703 |
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You can fax us at 561.881.5473 |
We guarantee we will respond to you by the end of the next business day • although we almost always respond faster
If you are a new customer, please register with us here . We need to know your professional license number or school you are attending. We will then verify your credentials and grant you access to your account within two hours or by 10AM the next business day if you create your account after 5PM.
Ways to Order:
- Order Online
- Call us M-F between 9AM and 5:30PM EST
- Fax us an Order Form to (561) 881-5473
- Email us at sales@acu-market.com
- If you are an existing customer with a credit card on file (do not give us your credit card by email)
- Leave us a clear voicemail after hours if you are an existing customer with a credit card on file
One is you just created the account and we need to verify your credentials. We will grant you access to your account within two hours or by 10AM the next business day if you create your account after 5PM.
The other reason is that you created an account but didn't provide us with a valid license or we were not able to verify your student status. If you are not able to see prices and purchase many products on our website, please Contact Us so we can verify your account.
- You tell us not to backorder on your account.
- An extreme example, like you order 87 bottles of something and we have 86.
If we do backorder something, we will NOT charge you for shipping when the items comes into stock.
If the card still isn't working, please call your credit card company.